Privacy Policy

Effective: January 20, 2024

IT Security Squad provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive when you visit and use our website located at www.itsecuritysquad.com (the “Website”). This Privacy Policy applies only to information that you provide to us through the Website. This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Website and exact date it goes into effect. You are advised to consult this Privacy Policy regularly for any changes. The IT Security Squad website is owned by IT Security Squad, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by IT Security Squad, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using IT Security Squad website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect

When you visit the IT Security Squad, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Personally Identifiable Information

• At various locations on our Website, we may request that you supply us with “Personally Identifiable Information,” (“PII”). You will always know when we are collecting PII because we only collect PII when you voluntarily submit it to us.

• If you choose to give us PII through our Website, we will collect and retain that information (unless otherwise indicated in this Privacy Policy), and you consent to the transfer and storage of that information on our servers located in the United States. If you choose not to give us PII, we may not be able to provide you with any services you may request or require.

• If you choose to purchase our products, we will collect PII from you, including PII such as your name, email address, mailing and shipping addresses, and home or work telephone number. We partner with other companies (such as Stripe and PayPal) for payment process, and the payment information you submit is collected and used by them in accordance with their privacy policies. IT Security Squad does not store your payment information apart from the last four digits of your credit card, expiration date, and country, which we require for tax, government regulatory, and security purposes.

• If you choose to contact us by commenting on our Website or posting in our forums, we may collect PII from you, including PII such as your first and last name, your email address, your IP address, and any other PII you provide in your comment or post.

• If you choose to participate in our online chat service, we will collect PII from you, including PII such as your first and last name, your email address, your IP address, and any other PII you provide in your comment or post.

• If you choose to contact us by sending us an email, we will collect PII from you, including PII such as your first and last name, your email address, and any other PII you provide in the content of your communication to us.

• If you choose to subscribe to our feed or join our email list, we will collect PII from you, including PII such as your first and last name and your email address.

Non-Personally Identifiable Information

When you use the Website, our servers automatically record information that your browser sends whenever you visit a website or online service (“Log Data”). This PII is IP Protocol address, browser type, the webpage you were visiting before you came to the Website and information you search for on the Website. Like many websites, we use “cookies” to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We may use “persistent cookies” to save your username and login password for future logins to the Website. We also may use “session ID cookies” to enable certain features of the Website, to better understand how you interact with the Website and to monitor web traffic routing on the Website and aggregate usage of the Website. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Website or all functionality of the Website.

The Website also includes buttons, tools, or content that links to other companies’ services (for example, a Facebook “Like” button). We may collect Non-PII about your use of these features. Further, to the extent you have made PII public (including in your user account details), we may be able to collect your PII. In addition, when you see or interact with these buttons, tools, or content, or view a webpage containing them, some information from your browser may automatically be sent to the other company. Please read that company’s privacy policy for more information.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via info@itsecuritysquad.com.

Personally Identifiable Information

• If you choose to purchase our products, we may use the PII you provide us, including your name, email address, mailing and shipping addresses, home or work telephone number, and/or credit card information to provide the product you requested.

• If you choose to comment on the Website, post in our forums, post in our chat, or otherwise contact us, we may use the PII you provide us, including your name, email address, and the content of your communication in order to consider and, as appropriate, reply to your communication, respond to your request, or contact you later.

• If you choose to subscribe to our feed or join our email list, we may use the PII you provide us, including your name and email address, in order to provide the requested service.

Non-Personally Identifiable Information

We use information we obtain by technical means (such as the automatic recording performed by our servers or through the use of cookies) for the above purposes and in order to monitor and analyze use of the Website and for the technical administration of the Website, to increase the functionality and user-friendliness of the Website, to better tailor both to your needs, to generate and derive useful data and information concerning the interests, characteristics and Website use behavior of our users, and to verify that visitors and users to and of the Website meet the criteria required to process their requests.

Your rights

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Except as otherwise provided in this Privacy Policy, we do not give, share, sell, or transfer any PII to any third party.

Approved Users

We may share your PII with authorized third-parties, agents, or contractors in order to provide a requested product, service or transaction. For example, if we wish to join our email list, we must share your name and email address with the company which administers this service for us.

We may also share Non-Personal Information and Log Data (“Aggregate Information”) and PII with third party service providers to facilitate the Website, to provide the Website on our behalf, to perform services related to administration of the Website (including, without limitation, maintenance, hosting and data center management services, web analytics and administration). These third parties have access to your PII only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Information security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Identity theft and the practice currently known as “phishing” are of great concern to IT Security Squad. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your account ID, login password, or any other PII in a non-secure or unsolicited e-mail or telephone communication. For more information about phishing, visit the Federal Trade Commission’s website.

Legal disclosure

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Business Transfers

IT Security Squad may sell, transfer or otherwise share some or all of its assets, including Aggregate Information and your PII, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.

Access and Corrections to Personally Identifiable Information

You may contact us at any time via the Contact Us link on our site to request any of the following: (1) learn what PII is held about you, if any, (2) change or correct any PII we have about you, (3) instruct us to delete any PII we have about you, and (4) express any concern you have about our use of your PII.

After receiving a request to change or correct your PII, we will make reasonable efforts to ensure that all of your PII stored in databases we actively use will be updated as soon as reasonably practicable. However, we reserve the right to retain in our archival files any information we remove from or change in our active website databases. In addition, it is not technologically possible to remove each and every record of the information you have provided to us. A copy of your PII may exist in a non-erasable form that will be difficult or impossible for us to locate.

Our Policy Toward Children

IT Security Squad does not knowingly collect PII from children under 13. If a parent or guardian becomes aware that his or her child has provided us with PII without their consent, he or she should contact us via the Contact Us link on this site. If we become aware that a child under 13 has provided us with PII, we will endeavor to delete such information from our files as soon as possible.

International Transfer

Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide PII to IT Security Squad, please be advised that we transfer PII to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Users in certain countries, including the European Union, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of your personal information. We may retain certain information as required by law or as necessary for our legitimate business purposes.

Contact information

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to info@itsecuritysquad.com.